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About Us
Get to know our business model, our position in the financial industry and how you can benefit from our services
Stellantis Financial Services, Inc. d/b/a First Investors Financial Services, is an automobile finance company founded in 1988 to serve the special finance needs of automobile dealers and consumers.
First Investors has created a unique business model that encompasses Indirect and Direct Lending as well as portfolio acquisitions and third-party servicing. This multi-channel approach provides asset and revenue diversification as well as a deep understanding of the auto financing needs of both dealers and customers.
First Investors' Indirect Lending business primarily serves franchise automobile dealerships, offering a wide range of financing programs who generally target consumers with credit scores of 510 and greater, including a strong emphasis on consumers who have gone through a bankruptcy process. In addition, First Investors places a strong emphasis on high levels of service to its dealer clients as well as stability in its funding process.
First Investors' Direct Lending business, established in 1996, targets qualifying consumers with pre-approved offers of credit using a direct mail platform. This business segment offers the opportunity for selected consumers to refinance their existing auto loan to realize potentially significant rate savings compared to their existing loan. First Investors identifies potential customers utilizing its empirical custom scorecards and response models.
The portfolio acquisition segment, established in 1992, targets performing, non-performing and/or automobile charge-off portfolios. First Investors primarily targets portfolios in the non-prime and subprime credit segments though it has experience in acquiring a broad credit mix of assets. First Investors has completed eight portfolio acquisitions either solely or in partnership with financial buyers.
The third-party servicing business, launched by the Company in 1992, provides banks, credit unions, finance companies, portfolios buyers and portfolio lenders with loan servicing and collections expertise for performing, non-performing and charge-off portfolios in credit niches ranging from prime to deep subprime. First Investors has a demonstrated track record of achieving superior performance results and has closed eight third-party servicing arrangements.
First Investors conducts its loan servicing and collection activities through its wholly-owned subsidiary, First Investors Financial Services ("FIFS"). FIFS not only provides loan servicing and collections services to First Investors and its other subsidiaries, but also to unaffiliated creditors. FIFS is headquartered in Atlanta, Georgia and is authorized to service accounts in all 50 states and the District of Columbia.