We are here to help. If you have been affected by Tropical Storm/Hurricane Helene or Hurricane Milton and need assistance, please call us toll-free at 800-249-6305 or email us: customerservice.mailbox@stellantis-fs.com.

CUSTOMERS

DEALERS

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1-800-249-6305

Mon-Fri: 8 am - 8 pm EST

Consumer Concerns

At First Investors, we take all consumer concerns seriously. If you have a dispute, complaint or concern that you would like for us to review, please submit it as follows:
First Investors
Attn: Compliance Department
U.S. Mail/Delivery: 3065 Akers Mill Rd SE,
Suite 700, Atlanta, GA 30339
Facsimile: 866-390-2947
E-Mail: compliance@fifsg.com
You may also use our Courtesy Consumer Dispute Form.

Contact by Mail

Corporate Affairs
First Investors
3065 Akers Mill Rd SE, Suite 700
Atlanta, GA 30339

Title Inquiries

First Investors
Attn: Title Department
U.S. Mail/Delivery: 5757
Woodway Dr Suite 400, Houston,
Texas 77057
E-Mail: titles@fifsg.com
Inbound and outbound calls may be recorded or monitored. If you do not want to be recorded, please let us know during the call.

Dealer Support

Submit Contracts for Funding
First Investors Financial Services
5757 Woodway Dr, Ste 400
Houston, TX 77057
Lienholder/GAP/VSC Address
First Investors Financial Services
P.O. Box 255388
Sacramento, CA 95865-5388
Loss Payee Address
First Investors Financial Services
P.O. Box 398198
Minneapolis, MN 55439-8198

1-866-889-6495

Mon - Fri: 8:00 am - 8:00 pm CST
Mon - Wed: 9:00 am - 8:00 pm CST
Thu - Sat: 9:00 am - 9:00 pm CST
Mon - Fri: 8:00 am - 7:00 pm CST