First Investors

CUSTOMERS

DEALERS

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* First Name:

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Account Number:

Day Time Phone Number¹:

* E-mail Address²:

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1- By providing a telephone number (wireless or landline), I/we hereby consent to receiving text messages and calls from an automatic telephone dialing system or calls using an artificial or prerecorded voice from you or your service providers at that number for the servicing and collecting of my account.

2- By providing e-mail address, I/we hereby consent to receiving email messages from you or your service providers for the servicing and collecting of my account.

By providing a wireless telephone number, I hereby consent to receiving autodialed and/or prerecorded messages calls. I hereby consent to receiving email communications.

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Inbound and outbound calls may be recorded or monitored. If you do not want to be recorded, please let us know during the call.

Customer Service

1-800-249-6305

Mon-Fri: 8 am - 8 pm EST

FAQs

Check out our FAQs for the quick answers you need.

Consumer Concerns

At First Investors, we take all consumer concerns seriously. If you have a dispute, complaint or concern that you would like for us to review, please submit it as follows:

First Investors
Attn: Compliance Department
U.S. Mail/Delivery: 3065 Akers Mill Rd SE,
Suite 700, Atlanta, GA 30339
Facsimile: 866-390-2947
E-Mail: compliance@fifsg.com

You may also use our Courtesy Consumer Dispute Form.

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Contact by Mail

Corporate Affairs
First Investors
3065 Akers Mill Rd SE, Suite 700
Atlanta, GA 30339

Title Inquiries

First Investors
Attn: Title Department
U.S. Mail/Delivery: 5757
Woodway Dr Suite 400, Houston,
Texas 77057
E-Mail: titles@fifsg.com

Inbound and outbound calls may be recorded or monitored. If you do not want to be recorded, please let us know during the call.

Dealer Support

Submit Contracts for Funding
First Investors Financial Services
5757 Woodway Dr, Ste 400
Houston, TX 77057

Lienholder/GAP/VSC Address
First Investors Financial Services
P.O. Box 255388
Sacramento, CA 95865-5388

Loss Payee Address
First Investors Financial Services
P.O. Box 398198
Minneapolis, MN 55439-8198

1-866-889-6495

Mon - Fri: 8:00 am - 8:00 pm CST

Credit

1-888-622-9210

1-888-488-0288

fax

Mon - Wed: 9:00 am - 8:00 pm CST
Thu - Sat: 9:00 am - 9:00 pm CST

Funding

1-888-622-6508

1-888-528-2384

fax

Mon - Fri: 8:00 am - 7:00 pm CST